Have you been using Windows 10 for a long time? Yes, then we are pretty sure that you must have encountered a device descriptor request failed error while connecting a USB device to your computer. It is one of the most common errors in Windows 10 that is displayed in the device manager.
Facing this error indicates that your computer is facing a problem in building communication with the USB device that you have recently plugged in. There isn’t any specific reason behind this issue as both software and hardware can be responsible for this problem. Nevertheless, doesn’t matter what’s the reason is, our article contains all the working fixes using which you can easily fix device descriptor request failed issue with ease.
How to Fix Device Descriptor Request Failed Error in Windows 10?
As we have mentioned above, both software and hardware installed on your Windows 10 can be the culprit because of which you are facing this USB-related issue. It’s time to look at all the working fixes that can help resolve the issue.
1. Check Your Hardware
A faulty USB port can be the first and foremost reason because of which you are facing a device descriptor request failed issue. You can check whether a particular USB port is working fine or not by plugging that USB device into another USB port. Or you can also try plugging that USB device into some other computer if it’s available with you.
In either of these two conditions that particular USB drive works, then it indicates that there is some problem with your USB port. You can get it fixed by contacting the nearest retailer. If the problem is fixed at this step only then there is no need to proceed further down the article, but if it continues, then keep reading.
2. Cut The Power Supply
Before getting into details of this method, we will recommend this method only to laptop users as cutting off the power supply of your computer can harm its software.
So, turn off, or plug out all the charging cables of your laptop and let the laptop runs on its internal battery. Now try plugging in the USB device and see if your laptop recognizes that particular USB device or not.
3. Reinstall USB Driver
Even after following both methods 1 and 2, the problem continues, then there’s a great possibility that there is something wrong with the USB driver installed on your computer. You can reinstall it by following the below-mentioned steps.
- Open the run dialogue box by pressing the Windows + R shortcut key.
- In the space provided, type “devmgmt.msc” and then press enter. This command is going to open the device manager of your computer.
- Double Click on the Universal serial bus controller, and then right-click on the unknown USB device ( device descriptor request failed).
- Now click on uninstall from the options that come on your screen. It will uninstall that particular USB driver from your computer.
- Now reboot your computer, and that particular USB driver will automatically get re-installed on your computer.
4. Turn Off Fast Startup
Fast start-up being on is another reason because of which could be facing device Descriptor request failed issue. You can disable it by following the below-mentioned steps.
- Open the control panel of your computer, and change the view by category to large icons.
- Go to power options, and then click on Choose what the power button does.
- Click on Change the settings that are currently unavailable.
- Now lastly, disable or un-tick the Turn on fast Startup option.
Save the settings and then come out. Check whether you are still facing the issue or not.
5. Scan For Hardware Changes
For scanning for Hardware changes, to fix the USB-related issue for the below-mentioned steps.
- Open device manager by following these steps mentioned in method 1.
- Now click on the scan for Hardware changes icon present at the top. The icon contains an LCD and a magnifying glass.
Now wait until the process is complete, your system will automatically recommend any hardware changes that are available on your computer. Do all the suggested changes to fix the device descriptor request failed issue.
6. Disable Suspend Settings
For resolving the USB issue you can also try disabling the USB selective suspend settings. Follow the below-mentioned steps to find out how it’s done.
- Open the control panel, and then go to the power option.
- Click on change plan settings, and then go to Change advanced power settings option.
- Now go to, USB Settings > USB selective suspend settings, and disable both on battery, and plugged in option.
Click on apply and then ok to the fixed issue.
Woohoo!!! We’re pretty sure by now you would have solved the device descriptor request failed issue. But in any case, if you are still facing the issue write it down to us in the comment section. Additionally, don’t forget to share your feedback and suggestions regarding this post in the comments.